3Qube Consulting has a seasoned team of functional and technical consultants that are positioned and prepared to handle your SAP solutions, providing the support you need to keep business operations running smoothly. Customer success is our key priority. It’s critical for us to ensure that each of our customers receive the same high-quality support, regardless of the SAP solution they chose to purchase and implement.
We provide excellent quality service, prompt resolution of issues, streamlined support processes, and high-quality SAP resources to created satisfied clients. We have expertise in all SAP S4/ECC modules (FI/CO/HCM/MM/SD/PP/PM/QM/WM/PS), and our NetWeaver Development Center along with a strong BASIS team is prepared to efficiently handle any technical support issues that arise.
Why you need our services:
3Qube Consulting support is unique among business solution provides in that we offer:
- Dedicated Support Managers with one dedicated and available point of contact at any given time.
- Support Model that allows your SAP system users to run, maintain, and improve your existing solutions.
- Offsite Support for your convenience
- 24/7 Technical Support to promptly resolve any issues that arise.
- SLA Compliance Rate that reaches up to 95%
Our support services are fully integrated to work seamlessly together to provide users with support for incidents, change requests, and system monitoring in all requested functional and technical areas for one year.
Your clear path to support EXCELLENCE
Today’s interconnected on-premise enterprise set ups with numerous SAP applications, systems, and managed services require on-going SAP support to sustain. As organizations implement new SAP software, the customer scenarios are getting increasingly complicated. Successful implementation and maintenance of SAP across the organization requires excellent SAP support services.
Outsourcing SAP support services can be a great way to increase your overall business efficiency – at a fraction of the cost of what it would take to maintain an in-house team for the same. At 3Qube Consulting, we offer simple and uncomplicated SAP support services. We provide focused, flexible, and transparent services that ensure sustained long-term relationships with our customers.
We understand that SAP support requirements vary from one business to another. So, we follow a customer-centric approach, where we first work to understand what exactly you’re looking for and then serve you accordingly.
We’re ready to assist you at every stage, from product support and implementation services to customization and upgrades. We cater our capabilities and experience to your requirements. Our knowledge across various industry sectors enables us to use a consultative and integrated approach to solving SAP related complexities.
Transparency & Trust
The last thing any business needs while facing a complicated support issue is a complex contract from your support provider. We provide a clear contract without any unnecessary extra charges. Additionally, we’re prepared to promptly assist you in case of emergencies or critical issues